Privacy Policy – Galizah Mart

Effective Date: October 03, 2025
Website: https://galizah.com/
Business Address: House No 10, Dhaka North City Corporation, Dhakhin Khan, Uttara, Dhaka, Bangladesh

1. Introduction

At Galizah Mart, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. By visiting our website or purchasing from us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our website:

Personal Information: Name, phone number, email address, billing/shipping address.
Payment Information: Payment method details (collected securely through third-party payment processors, we do not store full credit/debit card details).
Account Information: Login credentials if you create an account.
Usage Data: IP address, browser type, device information, and browsing activity on our website.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our website, services, and product offerings.
Send order updates, promotional offers, and newsletters (if you have subscribed).
Detect, prevent, and address fraud or unauthorized activities.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
However, we may share your information with:

Service Providers: Delivery partners, payment gateways, and IT support services.
Legal Requirements: If required by law, court order, or government regulation.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Secure Sockets Layer (SSL) encryption is used to protect sensitive data during transmission.

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site performance. You may disable cookies in your browser settings, but some features of our site may not function properly.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Opt-out of marketing communications at any time.
Request deletion of your personal data, subject to legal or business requirements.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Galizah Mart
📍 House No 10, Dhaka North City Corporation, Dhakhin Khan, Uttara, Dhaka, Bangladesh
📧 Email: support@galizah.com
📞 Phone: +8801711605837